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  • I Won't Trust Any Other Company With My Heating and Air Needs.
    This is the best experience I've ever had getting work done on my house. My AC stopped working and Nick was able to locate the issue and offer me an affordable fix. I'm always fearful that I'll be taken advantage of when I have to get work done on my house or car, but this company is full of integrity and honesty. I'm a first time customer and Nick had an opportunity to upsell me but did not take advantage of it because he did not see an immediate need for it in my case. That showed me that he cares more about his customers than making an extra sale. If he recommends a need for an additional service or product you can trust that it is because you truly need it. I won't trust any other company with my heating and air needs. The level of professionalism and code of ethics that this company adheres to is unmatched.

    - Rachel G.

  • Helped Us Pick the Best One for Our Needs.

    We were fortunate to find Nick and Dunes Heating & AC soon after moving to Mt. Pleasant. Within a year of the move, we needed to replace our HVAC system. Nick provided us with a full list of options and helped us pick the best one for our needs. I've never worked with a more professional, considerate and genuine HVAC company. We're moving soon to new construction and will have Dunes Heating and AC service the HVAC system in our new home.

    - Brian E.

  • It Was a Pleasure to Work With This Company
    Seldom do I have the chance to provide a contract service five stars. I was totally pleased with the service Dunes Heating and Air Conditioning provided me. Nick was very responsive in helping troubleshoot my problem and providing me with cost-effective options to rebuild my system. We purchased a Carrier unit from Dunes Heating & Air and I was impressed with the timeliness and quality of work. The communication and scheduling around my needs were excellent. The team of Nick, Alex and Mike safely completed the work and did a good job leaving my home clean and with a functioning unit. It was a pleasure to work with this company and it was great to find a contractor that does what they say they are going to do, on time and on budget and completed safely. Keep up the great work!

    - Paul V.

  • Just Amazing! Nick Is Very Responsive.
    Just amazing! Nick is very responsive. We purchased a Carrier unit from Dunes Heating & Air last year, and it was a great experience from start to finish, and now knowing their service is just as great, makes us want to recommend them to everyone. Keep up the great work!

    - Pura C.

  • Highly Professional, Totally Competent, Honest and Fair.
    We’ve been using Dunes for about 3 years after feeling fleeced by some other companies. They are highly professional, totally competent, and just all around honest and fair. They have provided recommendations that are always in my best interests rather than theirs. I will recommend Dunes Heating & Air Conditioning to anyone and everyone.

    - Michael B.

  • Would Absolutely Use Them Again.
    These guys are great. They installed a new HVAC system for me back in Nov of 2019 and I thought I had left a review for them but I did not see it listed. They are super responsive, competitively priced and do a really, really good job. They communicated well, showed up on time and did great work. Could not ask for more and would absolutely use them again.

    - MA A

  • Even Our Dog Loved the Experience.
    Came to our house within 3 hours of calling. Found the best solution that was cost-effective and immediate. Extremely professional and helpful. Even our dog loved the experience. We Will only be using them going forward

    - Brian M.

  • He Actually Showed up in Person on Three Occasions
    I love these guys. Nick is a BS. I called one of his Mount Pleasant competitors first.....That guy acted like a time-share salesman and gave me the hard sell on his turn-off. Nick went above and beyond to educate me, diagnose my problems and offer a better price with no pressure. He actually showed up in person on three occasions... imagine that...the owner of the company making house calls.

    - Jim M.

  • Damian Was Awesome!
    Damian was awesome! He actually cleaned and serviced my unit vs other companies. He was also very open to any of my questions and made me feel glad I went with Dunes heating and air. Highly recommend.

    - Robert S.

  • We Will Continue to Use Dunes’s Services!
    I am pleasantly surprised by the great customer service and the work the tech-Nick did for us! Nick explained everything he was doing and didn’t push “extras” on us! I am so happy I called them for service, we will continue to use Dunes’s services!

    - Mary C.

  • Great Service All Around.
    Great service all around. Got an appointment right away. They were very diligent, transparent and clearly communicated our issue as well as our options to resolve it. Have used them the past and will continue to use them.

    - Hank G.

  • Happy to Have Gained Some Knowledge About My HVAC System.
    Damian was very professional and super nice. He explained everything in easy to understand terms. When he left, I felt confident my system was working correctly and I was happy to have gained some knowledge about my HVAC system.

    - Mika L.

  • Extremely Prompt on Arriving and Servicing the Unit
    The owner of Dunes Heating and Air, Nick, is extremely knowledgeable and prompt with service. He installed a complete unit inside and out 2 years ago. Both times we have called with service issues, he has been extremely prompt on arriving and servicing the unit. His prices are fair and reasonable as well. My husband and I highly recommend this company!

    - Caroline

  • Straightforward Business Transactions.

    I needed to replace my heating/AC system. Nick came to give me a quote that same morning I contacted him. He offered two systems for my consideration. And his pricing was competitive. I needed four quotes and got them. Nick was a pleasure to work with, Mike and Alex were busy all day and left my home clean after being in and out of the attic all day long. I recommend Dunes Heating and Air Conditioning for effortless, straightforward business transactions.

    - Leslie F.

  • Can't Recommend It Enough.
    If you live in the Charleston area you know customer service is pathetic here. Well not with Nick. On-time for an appt., the install, and paperwork. The unit is outside all in one and the sheet metal work is impeccable. The fan had a dent in one blade, Nick replaced it. This is an old school business. When customers were part of business, not a burden on it. Can't recommend it enough.

    - Dave B.

  • Great Service and Prompt.
    Great service and prompt. Excellent work. Very respect gentleman. We will recommend their services to our friends. Very refreshing after lots of dishonest air conditioning companies in the past.

    - Candice P.

  • Nick and His Crew at Dunes Heating and Air Are "Genuine".
    Nick and his crew at Dunes heating and air are "genuine". If you want a service professional that cares about his customers, saves you money, and provides excellent service look no more.

    - Dianna R.

  • They Are Smart, Nice and Well Trained.
    Over the years I have experienced many HVAC people. Nick and his men rate at the top. They are smart, nice and well trained. Nick's price is attractive, compared to others, plus he helps out with the rebates. Nick is a fine person to know.

    - Bob D.

  • These Guys Did an Excellent Job.
    These guys did an excellent job. Nick was a true gentleman and made this easy. They did an excellent job of installing our new carrier heating and air conditioning system. Thank you Dunes Heating and Air Conditioning.

    - Mike R.

  • It Is Hard to Find Honest People in This Business
    What a difference! Both our units went bad while under the American Home Shield warranty (which is a joke). The contractor who worked for AHS came out 4 times without any viable solution. When they started to get really pushy to replace my units we called Dunes heating and air after a friend's recommendation. Nick and Damian came and quoted us Carrier units for thousands less and gave us fair advice. They even gave us a temporary portable AC unit to use until the new units were installed. It is hard to find honest people in this business, Nick is one of them.

    - Vincent H.

  • I Have Found My AC Guy From This Point Out.
    Nick was quick to respond to a call late in the day. He came out, was extremely professional and knowledgeable. We had a very expensive fix, driven by the Builder's Installation Company. Nick addressed it with a solution that day. While it was not a cheap part, Nick was upfront about it and more than met my expectations(Even taking a small $$ amount off the labor). I believe the fix he provided should last some time, unlike what the previous company did to replace the same part. I have found my AC guy from this point out.

    - Chris O.

  • Quick Analysis
    Called the night I put in the request and scheduled the appointment at my convenience. Actually arrived early but called first to make sure it was okay. Quick analysis, had parts for repair, got us cooled in no time.

    - Mike M.

  • He Explained Everything to Me.
    Nick was very courteous, knowledgeable and worked extremely hard in the very hot weather! He explained everything to me.

    - Janette L.

  • The Confidence That I Have an HVAC Company
    My AC went out on a 95-degree day I called Dune AC at about 5:30 pm expecting an appointment if I was lucky the next day but to my surprise, Nick was there in less than an hour and had us up and running in about an hour at a fair price and the confidence that I have an HVAC company that I can trust and recommend to others without hesitation.

    - Dale A.

  • Everything Was Done Exactly How Nick Said It Would Be Done
    Dunes Heating and AC did an incredible job of installing and relocating our new unit. I recommend Nick and his guys to anyone who needs heating and AC work. Everything was done exactly how Nick said it would be done and it looked like they were never here, very clean. Thanks, guys.

    - Neil M.

  • Professional Throughout.
    They responded within 1/2 hours of my request, arrived here when they said they would, diagnosed the problem, had parts brought to them, fixed the problem, charged a fair price, and were professional throughout.

    - Rebbes S.

  • Amazing Work and Took Very Good Care of My Home
    Last year we thought we were going to have to replace our upstairs HVAC unit.  Nick was able to tweak our unit and it lasted for another year.  However, we had to replace the unit 2 weeks ago. Nick gave us a reasonable quote and had the unit ready for installation within a week. On the day of installation they showed up at 7:30 am and were done by 1:30 pm!  Amazing work and took very good care of my home and landscaping throughout the process!  Highly recommend Nick at Dunes Heating and Air.

    - Thomas R.

  • Note to Self-Stick With Nick. You Can't Go Wrong!
    Nick is a very very nice guy and a great HVAC tech. He promptly responds to all communication even if he isn't in the state or the country.

    His prices were very fair and he works hard to make sure your issues are solved.

    He's always on time as well.

    During a recent reno, our ex-contractor talked us into using his guy rather than Dunes promising low costs and a cheaper system. The budget was a big big deal at the time. Welp that didn't work out. In the end, Nick's prices were right on AND he would've installed a better system! Oh and that cheaper system we were talked into is now broken already. :(

    Note to self-stick with Nick. You can't go wrong!

    - Crawford S.

  • He Was Reliable and Experienced
    I was not a Dunes Heating & Air Conditioning customer- but I am now! Nick came out in just a few hours when my former HVAC company said it would take 3 days for a service call. He was reliable and experienced, very fair on his pricing and came back on a Saturday to finish -- genuinely a very nice person.
    He saved the weekend when it was 98 degrees and we have company visiting.
    I have lived here for 25 years and would recommend him to anyone!

    - Jeff P.

  • I Was Very Impressed With How Quickly He Responded
    We were renovating our kitchen and had to have some duct work done quickly before the cabinets could be installed. I called Nick yesterday, he came out to look at what was needed in the afternoon and came back this morning to do the work. Nick did an excellent and very professional job. I was very impressed with how quickly he responded and would recommend him highly. Thanks, Nick!!

    - Theresa D.